Welcome to our Jewelry Repair Services! At Exclusive Custom Jewelry, we understand the sentimental and monetary value your jewelry holds. Our skilled artisans specialize in meticulous repairs, whether it’s fixing a broken clasp, restringing pearls, or restoring antique pieces to their former glory.
With years of experience and a passion for craftsmanship, we handle each piece with the utmost care and attention to detail. Whether your favorite necklace needs a simple repair or your treasured ring requires intricate restoration, trust us to exceed your expectations.
Currently we offer repair services on items that are purchased through Exclusive Custom Jewelry only . Please book an appointment using our repair service here. Once booked someone will contact you to help get you a quote and step you through the procedure.
If you have purchased the Jewelers Mutual Insurance, please email [email protected] or call 888-884-2424.
How to care for your jewelry
Cleaning your jewelry is super simple. Using a soft tooth brush or cloth, gently scrub your jewelry with mild soap and water. For tough messes, soak it overnight in a cup of soapy water and rinse with warm water.
It is always best to remove your jewelry before bedtime and before cleaning with chemicals and/or swimming. While pure gold and platinum are a precious metal that cannot be harmed by chemicals, alloy metals are highly susceptible to damage when exposed to chlorine and other chemicals. Alloys are metals that are combined while in the melting process to make the metal stronger and change some of its other properties. At bedtime, prongs no matter how big or small are susceptible to being pulled or lifted. This will cause stones to become loose and possibly fall out. If you feel sharp prongs or things getting “snagged”, the prongs may be lifted and in need of repair.
Preserve the beauty and luster of your cherished jewelry with our expert care tips. At ECJ, we believe that proper maintenance is essential to keep your pieces looking their best for generations to come.
Caring for your jewelry
1) Regular Cleaning: Gently clean your jewelry with a soft, lint-free cloth after each wear to remove dirt, oils, and residue that can dull its shine.
2) Safe Storage: Store each piece separately in a soft pouch or lined jewelry box to prevent scratches and tangling. Avoid storing jewelry in direct sunlight or humid environments.
3) Professional Inspection: Schedule regular inspections with our experienced jewelers to check for loose stones, worn prongs, or other signs of damage that may require repair.
4) Avoid Harsh Chemicals: Keep your jewelry away from harsh chemicals such as chlorine, bleach, and household cleaners, as they can damage precious metals and gemstones.
5) Gentle Handling: Handle your jewelry with care, avoiding excessive pulling, twisting, or bending, especially delicate pieces like chains and earrings.
6) Specialized Care: For pieces with gemstones or intricate designs, consider professional cleaning and maintenance services to ensure thorough care without risking damage.
By following these simple guidelines, you can preserve the beauty and value of your jewelry for years to come.
Your jewelry is more than just accessories; they are timeless treasures that deserve the utmost care and attention. Contact us today with any questions or to start your repair. Book an Appointment